Mindoo

Terms of Service

Updated on December 14th, 2024

Introduction

Welcome to Mindoo AI! Thank you for choosing Mindoo AI, a healthcare application designed to enhance the communication and preparation process between patients and healthcare professionals. Our mission is to streamline healthcare consultations through advanced artificial intelligence technology, making medical interactions more efficient, personalized, and patient-focused.

Our Services

Mindoo AI offers a range of services aimed at improving your healthcare experience:

  • Efficient Healthcare Communication: Through the Mindoo AI app, you can engage in preparatory dialogues with our intelligent AI assistant, ensuring that your healthcare professionals are well-informed and prepared for your appointments.
  • Medical Profile Management: Our platform enables you to create, manage, and update a comprehensive medical profile, facilitating a more organized approach to your healthcare.
  • Professional Resources for Healthcare Providers: We offer a specialized dashboard for healthcare professionals, allowing them to access and review patient interactions with our AI, leading to more informed and efficient consultations.

Agreement to Terms

By accessing or using Mindoo AI's services, you agree to be bound by these Terms of Use and our Privacy Policy. These documents constitute a legally binding agreement ("Agreement") between you and Mindoo AI. If you do not agree to these terms, please do not use our services.

This Agreement outlines the terms and conditions under which you may use our services and how we will handle the information we collect and share. It is crucial that you read and understand these terms fully before using Mindoo AI.

Your use of Mindoo AI represents your agreement and understanding that these terms affect your legal rights and obligations. If you have any questions or concerns about this Agreement, please contact us before using our services.

User Eligibility and Registration

User Eligibility

In order to use the services provided by Mindoo AI, you must meet the following eligibility criteria:

  1. Age Requirement: You must be at least 18 years of age to create an account and use Mindoo AI's services. Individuals under the age of 18 are only permitted to use our services under the supervision of a parent or legal guardian who agrees to be bound by these Terms of Use.
  2. Geographical Location: Mindoo AI's services are currently available to users residing in Belgium. Users outside these areas may not be eligible to register or access our services due to local regulations and the availability of our services.
  3. Healthcare Relationship: Mindoo AI is specifically designed for individuals who are preparing for consultations with human healthcare providers or seeking health-related information, as well as for healthcare professionals engaged in providing such services. The platform serves as a preparatory and informational tool, facilitating effective communication and understanding between patients and healthcare providers. It is important to note that Mindoo AI is not intended to replace professional medical advice, diagnosis, or treatment from qualified healthcare providers. Users should always seek the advice of their physician or other qualified health providers with any questions they may have regarding a medical condition. Additionally, Mindoo AI is not intended for use by individuals or entities outside of these described healthcare contexts.

Account Creation Process

To use Mindoo AI's services, you are required to create an account by completing the registration process. This process includes:

  1. Providing Accurate Information: During registration, you must provide accurate and complete information, including your name, email, and any other information deemed necessary by Mindoo AI.
  2. Account Security: You are responsible for maintaining the confidentiality of your account login information and are fully responsible for all activities that occur under your account. You must notify Mindoo AI immediately of any breach of security or unauthorized use of your account.
  3. Account Updates: You are required to keep your account information up to date and accurate. Should any of your information change, you are responsible for updating your account promptly.

Responsibilities of Users for Account Information

As a user of Mindoo AI, you agree to:

  1. Provide Truthful and Accurate Information: You must ensure all information provided during registration and throughout the use of Mindoo AI's services is true, accurate, current, and complete.
  2. Safeguard Your Account: You are responsible for safeguarding your account information, including passwords, and for any activity under your account, whether authorized by you or not.
  3. Compliance with Laws and Regulations: You must use Mindoo AI's services in compliance with all applicable laws and regulations, including those related to data privacy, international communications, and the transmission of technical or personal data.

Please note that failure to comply with these eligibility and registration requirements may result in the suspension or termination of your account and access to Mindoo AI's services.

Use of the Service

Description of Services Provided by Mindoo AI

Mindoo AI offers a comprehensive suite of services designed to enhance the healthcare experience for both patients and healthcare professionals:

  1. Medical Profile Management: Users can create and maintain a detailed medical profile, which includes personal health information, medical history, medications, and lab results. This feature aids in organizing and presenting health information effectively.
  2. AI-Assisted Pre-Consultation: Our intelligent AI assistant engages with users to gather health concerns and symptoms. This dialogue helps in preparing for upcoming healthcare consultations, ensuring healthcare providers receive structured and relevant patient information.
  3. Professional Healthcare Dashboard: For healthcare professionals, Mindoo AI offers a specialized dashboard to access and review patient interactions, aiding in personalized patient care and efficient time management.

Guidelines for Acceptable Use

In utilizing the services provided by Mindoo AI, users are expected to adhere to the following guidelines to ensure a safe, respectful, and legally compliant environment:

  1. Complementary Tool: It is important to recognize that while Mindoo AI facilitates the transfer of valuable health information to healthcare providers, it does not replace the need for direct consultation with healthcare professionals. Mindoo AI is not intended to make medical decisions, such as diagnosis or treatment plans, which are solely the responsibility of qualified healthcare providers.
  2. Respectful Conduct: Users must engage with the platform and other users in a respectful manner. Harassment, abusive language, or any form of offensive behavior is strictly prohibited.
  3. Data Protection: Users must comply with applicable data protection regulations and ensure that any health information shared through Mindoo AI is handled with the utmost confidentiality and security.
  4. Prohibited Activities: The following activities are prohibited:
    • Unauthorized access to or use of the services or any system associated with Mindoo AI.
    • Uploading or transmitting any harmful or malicious code, viruses, or other disruptive software.
    • Using the platform for any unlawful or fraudulent purpose.
    • Misrepresenting your identity or affiliation with any person or entity.

Service Availability and Limitations

Mindoo AI strives to provide reliable and uninterrupted services. However, users acknowledge and agree to the following:

  1. Service Interruptions: We do not guarantee uninterrupted access to Mindoo AI and may experience temporary outages or disruptions due to maintenance or unforeseen issues.
  2. Technical Limitations: The performance and reliability of Mindoo AI depend on various factors including, but not limited to, internet connectivity and third-party systems. We are not responsible for any technical issues that may affect the availability or functionality of our services.
  3. Changes to Services: Mindoo AI reserves the right to modify, suspend, or discontinue any aspect of the services at its sole discretion, with or without notice.

By using Mindoo AI, you agree to comply with these guidelines and accept any limitations associated with the service.

Intellectual Property

The Mindoo AI application and its content, including but not limited to text, graphics, logos, and software, are protected by intellectual property laws and are owned or licensed by Mindoo AI. You may not use, reproduce, distribute, or create derivative works from any content on Mindoo AI without our express written permission.

Limitation of Liability

Mindoo AI is provided on an "as-is" and "as-available" basis. We disclaim all warranties, express or implied, including but not limited to the implied warranties of merchantability and fitness for a particular purpose. We are not liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of Mindoo AI or inability to use the services.

Modifications to Terms

Mindoo AI reserves the right to update or modify these Terms of Use at any time. Any changes will be effective immediately upon posting on our website. Your continued use of Mindoo AI following the posting of changes constitutes your acceptance of the updated terms.

Contact Us

If you have any questions or concerns about these Terms of Use, please don't hesitate to contact us.

Governing Law

These Terms of Use shall be governed by and construed in accordance with the laws of Belgium, without regard to its conflict of law principles. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in Belgium.